Don’t forget your *real* networks

Twitter and other social networks are so useful because they mimic real life to some extent. You can introduce people, catch up, have a cup of tea…sort of. But don’t forget to leverage your real, face to face social networks. Is that volunteer sitting behind you happily cracking on with some admin a volunteering legend waiting to help you and you don’t even know it?

This post is somewhat self serving – it’s to remind me to not forget the *real* networks. I had an email forwarded to me from Laura in our volunteer fundraising team; someone had spotted an issue with our site in Firefox. And they quite rightly pointed out that Internet Explorer is not the only browser, just the most popular. My analytics are telling me about 15% of traffic is viewed in Firefox so I was quick to check this out, I went back to the guy to find out what version he was using as I could not replicate the issue (Firefox 3 as it turns out)

The reply was a bit of a shock, as it consisted of this:

I have just checked and the issue no longer appears to be a problem in my version of Firefox

 I also just checked the following with no issues:

Ø      Google Chrome version 12.0.742.112

Ø      Internet Explorer version 9.0.8112.16421

Ø      RockMelt version 0.9.58.494

Ø      Safari version 5.0.5 (7533.21.1)

 However I have just launched Launascape6 and the same problem appears as below for:

Ø      Trident engine (IE)

 Not a problem for:

Ø      Gecko engine (FF)

Ø      WebKit engine

I got this, along with a very kind offer to do some free (the magic word!) testing on our site. Which I duly arranged for some up and coming areas of development. I love this kind of volunteering, where a professional with specialist skills nonchalantly offers to do work you could never really afford with your lean and mean project budget. So a real win for Laura’s face to face network with her volunteers, which I have duly exploited! And a reminder to me, to pay more attention to each new face in the office, they might be itching to help make our website better.

I look forward to getting Chris involved more with our site, having some face to face real world fun and some tweeting and stuff. Because I still love that social network to.

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About medavep
I work in the UK charity sector and sometimes I blog about fundraising, digital and consumer experience. Sometimes I just moan.

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